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May 27, 2021

Cornelius’ IDC Pro™ Installation Genie is a self-guided tool to help technicians expedite field installation.

Equipment installation can be frustrating when the need for support calls leads to long wait times for technicians. A time-consuming install means more down time for the customer and a less efficient day for the technician. At Cornelius, we understand that the speedy installation of new equipment is vital to our customer’s operations and frees up time for technicians to complete more service calls.

Introducing the new IDC Pro™ Installation Genie. We designed this interactive self-guided tool to help technicians easily expedite field installations to keep customers up and running. The IDC Pro™ Installation Genie gives technicians instant access to field installation support, making the install as seamless as possible. With the IDC Pro™ Installation Genie:

  • Technicians have instant field support on their phones or tablets guiding them through a successful installation.
  • Service calls to Marmon Link Technical Support are more efficient.
  • The installation process is fast and done right, the first time.

Bookmark the IDC Pro™ Installation Genie link to your digital device today at https://pocketguide.cornelius.com/idc-pro-installation-genie or scan the QR code below.

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